Shipping policy

Shipping Policy – OFF-DUTY

We know you want it fast, so we make shipping effortless — because your style shouldn’t wait.

Processing Times:

All orders are handcrafted and prepped with care. Expect 1–3 business days for processing before your items hit the road. Every piece is unique, so a little patience makes it worth it.

Shipping Methods & Delivery:

• Standard Shipping: 3–7 business days (depending on location)

• Express Shipping: 1–3 business days (for when you absolutely need that main-character fit ASAP)

Tracking:

Once your order is shipped, we’ll send a tracking number — so you can follow your package’s journey to your doorstep (and start planning your outfit).

International Orders:

We ship globally. Customs duties and taxes may apply depending on your country — unfortunately, we can’t control the bureaucracy, but your style will still arrive ready to flex.

Packaging:

Your OFF_DUTY gear comes secure, clean, and ready to impress. Every package reflects the care and attitude we put into our collections.

Lost or Delayed Orders:

If your order goes rogue, reach out to us. We’ll track it, fix it, or replace it. You deserve your OFF-DUTY fit, on time, every time.